Privacy and cancellation
Our policies about how we use your data and your option to cancel your order are summarised below.
Privacy
Your data
When you make an order over our website, you submit your personal contact details and your credit card details. Carbon retirement will store your contact details in case we need to contact you in relation to your order. Your payment is processed by PayPal and we will not see or store your credit card details.
We will not disclose any of your personal information that we hold to any source outside our organisation unless you explicity agree to a disclosure or we are required to make a disclosure by law.
Cookies
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes.
Refunds and cancellation
When you make an order over our website, we enter into an agreement in which we agree to buy and retire EU Emission Allowances. You may unconditionally cancel this agreement by contacting us within seven working days of it being made.
Offset my...
Flights
Driving
House
Known amount
Use the options above to work out how many tonnes of carbon you want to retire. You can calculate the emissions associated with flights, driving, and the energy you use at home. If you already know how many tonnes you want to retire, you can enter it directly.
The calculator follows recognised government guidelines. It uses data published by the Department for Environment, Food and Rural Affairs.